Frequently Asked Questions

Basic Information

1. Why is the Notice being provided?

2. What is this lawsuit about?

3. What is a class action?

4. Why is there a settlement?

Who is Included in the Settlement?

5. How do I know if I am part of the Settlement?

6. Are there exceptions to being included in the Settlement?

7. I am still not sure if I am included.

The Settlement Benefits—What You Get if You Qualify

8. What does the Settlement provide?

9. Tell me about the Credit Monitoring Services and Compensation.

10. Tell me about the cash option.

How to Get Benefits—Submitting a Claim Form

11. How do I get a settlement benefit?

12. When will I get my Settlement benefit?

13. What am I giving up to get a settlement benefit or stay in the Settlement?

14. What are the Released Claims?

Excluding Yourself From the Settlement

15. How do I get out of the Settlement?

16. If I exclude myself, can I still get a benefit from the Settlement?

17. If I do not exclude myself, can I sue the Defendant for the same thing later?

The Lawyers Representing You

18. Do I have a lawyer in this case?

19. How will Class Counsel be paid?

Objecting to the Settlement

20. How do I tell the Court that I do not like the Settlement?

21. What is the difference between objecting to and excluding myself from the Settlement?

The Court’s Final Fairness Hearing

22. When and where will the Court decide whether to approve the Settlement?

23. Do I have to come to the Final Fairness Hearing?

24. May I speak at the Final Fairness Hearing?

If You Do Nothing

25. What happens if I do nothing?

Getting More Information

26. How do I get more information?


Basic Information

1. Why is the Notice being provided?

The Court directed that the Notice be provided because you have a right to know about a proposed settlement that has been reached in this class action lawsuit and about all of your options before the Court decides whether to grant final approval to the Settlement. If the Court approves the Settlement, and after objections or appeals, if any, are resolved, the Settlement Administrator appointed by the Court will distribute the benefits that the Settlement allows. The Notice explains the lawsuit, the Settlement, your legal rights, what benefits are available, who is eligible for them, and how to get them.

The Court in charge of this case is the Superior Court for the State of Washington, King County. The case is known as Bauer v. Evergreen Treatment Services, Case No. 23-2-10174-0-SEA (the “Action”). The person who filed the Action is called the Plaintiff. And the company sued (Evergreen Treatment Services) is called the Defendant.

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2. What is this lawsuit about?

Plaintiff claims that Evergreen was hacked on December 12, 2023 (the “Data Incident”). Plaintiff claims that this hacking exposed certain personally identifiable information (“PII”) and protected health information (“PHI”)—including the names, Social Security numbers, addresses, dates of birth, and treatment information provided in connection with treatment services—of Evergreen’s current and former patients.

Evergreen has denied and continues to deny all of the claims made in the Action, as well as all charges of wrongdoing or liability against them.

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3. What is a class action?

In a class action, one or more people called Class Representatives (in this case, Jessica Bauer) sue on behalf of people who have similar claims. Together, all these people are called a Class or Class Members. One Court resolves the issues for all Class Members, except for those who exclude themselves from the Settlement Class.

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4. Why is there a settlement?

The Court did not decide in favor of the Plaintiff or the Defendant. Instead, the Plaintiff negotiated a settlement with the Defendant that allows them to avoid the risks and costs of lengthy and uncertain litigation and the uncertainty of a trial and appeals. It also allows Settlement Class Members to be compensated without further delay. The Class Representative and her attorneys think the Settlement is best for all Settlement Class Members.

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Who is Included in the Settlement?

5. How do I know if I am part of the Settlement?

You are part of this Settlement as a Settlement Class Member if you reside in the United States and received notice from Evergreen informing you of the Data Incident.

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6. Are there exceptions to being included in the Settlement?

Yes. Excluded from the Settlement are: (1) the judges presiding over this Action, and members of their direct families; (2) the Defendant, its subsidiaries, parent companies, successors, predecessors, and any entity in which the Defendant or their parents have a controlling interest and their current or former officers and directors; and (3) Settlement Class Members who submit a valid Request for Exclusion prior to the Opt-Out Deadline.

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7. I am still not sure if I am included.

If you are still not sure whether you are included, you can call 1-833-285-3370 or email info@EvergreenClassActionSettlement.com for more information.

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The Settlement Benefits—What You Get if You Qualify

8. What does the Settlement provide?

The Settlement provides Settlement Class Members with their choice of:

  • (1) three years of credit monitoring services, compensation for unreimbursed economic losses (up to $10,000.00), and compensation for lost time (up to 6 hours at $25.00 per hour, up to $150.00);

  • OR (2) an estimated $100.00 cash payment.

Evergreen has agreed to pay a total of $425,000.00 into a Settlement Fund. After deducting the costs of notice and settlement administration, Court-approved attorneys’ fees, costs and expenses, and Class Representative service awards, the net Settlement Fund will be used to pay Settlement Class Members who submit a valid Claim Form.

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9. Tell me about the Credit Monitoring Services and Compensation.

Each Settlement Class Member who submits a valid Claim Form and opts to receive credit monitoring services will receive a three-year subscription to Identity Defense Total Credit Monitoring provided by CyEx (“Credit Monitoring Services”). The Identity Defense Total Credit Monitoring subscription will include three-bureau credit monitoring, dark web monitoring, real-time inquiry alerts, and $1,000,000.00 in identity theft insurance, among other features.

In addition to Credit Monitoring Services, Settlement Class Members are eligible to receive compensation for unreimbursed economic losses and for lost time.

  • Unreimbursed Economic Losses are out-of-pocket costs related to fraud and identity theft, the purchase of identity protection services, credit monitoring services, or ID theft insurance that are fairly traceable to the Data Breach and have not already been reimbursed by a third party. Settlement Class Members who submit a valid Claim Form with documentation, such as receipts, showing unreimbursed economic losses may receive up to $10,000.00.

  • Lost Time is time spent remedying issues related to the Data Incident. Settlement Class Members who submit a valid Claim Form are eligible to receive up to 6 hours of lost time, at $25.00/hour (up to $150.00).

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10. Tell me about the cash option.

Each Settlement Class Member who submits a valid Claim Form and selects the cash option will receive an estimated $100.00 payment from the Settlement Fund. This cash option, also called an “Alternative Cash Payment,” may be selected instead of the credit monitoring and compensation described above. The amount of the Alternative Cash Payments will be increased or decreased on a pro rata basis depending upon the number of valid claims filed and the amount of funds available for these payments. This means that Settlement Class Members who select this option may receive more or less than the estimated $100.00.

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How to Get Benefits—Submitting a Claim Form

11. How do I get a settlement benefit?

To qualify for a settlement benefit, you must complete and submit a Claim Form by January 21, 2025. Claim Forms are available for download and may be filed online via this website. Claim Forms are also available by calling 1-833-285-3370 or by writing to: Bauer v. Evergreen Treatment Services Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799.

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12. When will I get my Settlement benefit?

The Court will hold a Final Fairness Hearing at 10:00 a.m. on January 10, 2025, to decide whether to approve the Settlement. If the Court approves the Settlement, there may be appeals. It is always uncertain whether any appeals can be resolved favorably, and resolving them can take time, perhaps more than a year.

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13. What am I giving up to get a settlement benefit or stay in the Settlement?

Unless you exclude yourself from the Settlement, you will release certain legal claims as they relate to the Settlement. This means that you will no longer be able to sue, continue to sue, or be part of any other lawsuit against Evergreen and the Released Parties about the claims made in this Action and released by the Settlement Agreement. You will be legally bound by all of the Court’s orders, as well as the “Released Claims,” below.

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14. What are the Released Claims?

“Released Claims” mean any and all claims that either have been asserted or could have been asserted by any Settlement Class Member against any of the Released Parties (Evergreen and each of its present and former parents, subsidiaries, divisions, affiliates, predecessors, successors, and assigns, Board of Trustees, and the present and former directors, officers, employees, agents, insurers, shareholders, attorneys, advisors, consultants, representatives, partners, joint venturers, independent contractors, wholesalers, resellers, distributors, retailers, and the predecessors, successors, and assigns of each of them as well as covered entities associated with the alleged data breach) from all liabilities, rights, claims, actions, causes of action, demands, damages, penalties, costs, attorneys’ fees, losses, and remedies, whether known or unknown, existing or potential, suspected or unsuspected, liquidated or unliquidated, legal, statutory, or equitable, that result from, arise out of, are based upon, or relate to the Data Incident, and conduct that was alleged or could have been alleged in the Litigation, including, without limitation, any claims, actions, causes of action, demands, damages, penalties, losses, or remedies relating to, based upon, resulting from, or arising out of the Data Incident.

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Excluding Yourself From the Settlement

15. How do I get out of the Settlement?

To exclude yourself from the Settlement, you must send a letter by mail stating that you want to be excluded from the Settlement in Bauer v. Evergreen Treatment Services, Case No. 23-2-10174-0-SEA. Your letter must also include your full name, current address, personal signature, and a statement such as “Request for Exclusion” indicating you do not wish to participate in the Settlement or you want to opt-out of the Settlement. Each request for exclusion must request exclusion only for that one individual whose personal signature appears on the request. You must mail your exclusion request, postmarked no later than December 23, 2024, to:

Bauer v. Evergreen Treatment Services Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799

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16. If I exclude myself, can I still get a benefit from the Settlement?

No. If you exclude yourself from the Settlement, do not send in a Claim Form to ask for a settlement benefit because you will no longer be eligible for one.

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17. If I do not exclude myself, can I sue the Defendant for the same thing later?

No. If you stay in the Settlement (i.e., do nothing or do not exclude yourself from the Settlement), you give up any right to separately sue the Defendant for the claims released by the Settlement Agreement.

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The Lawyers Representing You

18. Do I have a lawyer in this case?

Yes. The Court appointed Cassandra Miller of Strauss Borrelli to represent you and other Settlement Class Members as Class Counsel. Class Counsel is experienced in handling similar cases. You will not be charged for this lawyer. If you want to be represented by your own lawyer, you may hire one at your own expense.

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19. How will Class Counsel be paid?

If the Settlement is approved and becomes final, Class Counsel will ask the Court to award attorneys’ fees in the amount of $141,666.67, plus litigation expenses up to $10,000.00, as well as $5,000.00 Service Awards to the Class Representative. If approved, these amounts, as well as the costs of notice and settlement administration, will be deducted from the Settlement Fund before making payments to Settlement Class Members who submit a valid Claim Form.

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Objecting to the Settlement

20. How do I tell the Court that I do not like the Settlement?

If you are a Settlement Class Member, you can object to the Settlement if you do not like it or a portion of it. You can give reasons why you think the Court should not approve the Settlement. The Court will consider your views before making a decision. To object, you must file a written objection with the Court by December 23, 2024.

Your objection must include:

  1. the name of the case Bauer v. Evergreen Treatment Services, Case No. 23-2-10174-0-SE

  2. your full name, current address, and telephone number;

  3. the reasons why you object to the Settlement, including any documents supporting your objection and a description of whether the objection applies only to yourself, a subset of the Settlement Class, or the entire Settlement Class;

  4. the name and address of your attorney if you have retained one as well as a description of the attorney’s background and prior experience, the amount of anticipated fees and method of calculation, the attorney’s hourly rate, and the number of hours spent working;

  5. a statement indicating whether you or your attorney intend to appear at the Final Approval Hearing;

  6. a description and/or copies of evidence that may be introduced at the Final Approval Hearing;

  7. a list of proceedings in which the Settlement Class Member has submitted an objection during the past five years; and

  8. your signature or the signature of your attorney.

Your objection must be mailed to the Clerk of the Superior Court for the State of Washington, King County, King County Courthouse, 516 Third Avenue, Room E-609, Seattle Washington 98104 by December 23, 2024.

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21. What is the difference between objecting to and excluding myself from the Settlement?

Objecting is telling the Court that you do not like something about the Settlement. Excluding yourself is telling the Court that you do not want to be part of the Class in this Settlement. If you exclude yourself from the Settlement, you have no basis to object or file a claim because the Settlement no longer applies to you.

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The Court’s Final Fairness Hearing

22. When and where will the Court decide whether to approve the Settlement?

The Court will hold a Final Fairness Hearing at 10:00 a.m. on January 10, 2025, at the King County Courthouse, 516 Third Avenue, Room E-609, Seattle Washington 98104. At this hearing, the Court will consider whether the Settlement is fair, reasonable, and adequate. The Court will take into consideration any properly-filed written objections and may also listen to people who have asked to speak at the hearing (see FAQ 20). The Court will also decide whether to approve payments of fees, expenses, and service awards.

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23. Do I have to come to the Final Fairness Hearing?

No. Class Counsel will answer any questions the Court may have. But, you are welcome to come at your own expense. If you file an objection, you do not have to come to Court to talk about it. You may also hire your own lawyer to attend, at your own expense, but you are not required to do so.

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24. May I speak at the Final Fairness Hearing?

Yes, you may ask the Court for permission to speak at the Final Fairness Hearing. To do so, you must follow the instructions provided in FAQ 20 above. You cannot speak at the hearing if you exclude yourself from the Settlement.

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If You Do Nothing

25. What happens if I do nothing?

If you do nothing, you will not receive any benefits from this Settlement. If the Court approves the Settlement, you will be bound by the Settlement Agreement and Release. This means you will not be able to start a lawsuit, continue with a lawsuit, or be part of any other lawsuit against the Defendant or the Released Parties about the issues resolved by this Settlement and released by the Settlement Agreement.

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Getting More Information

26. How do I get more information?

More details are in the Settlement Agreement, which is available on the Important Documents page of this website. You may also call 1-833-285-3370, or write to Bauer v. Evergreen Treatment Services, Case No. 23-2-10174-0-SEA Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799.

Please do not call the Court or the Clerk of the Court for additional information.
They cannot answer any questions regarding the Settlement or the Action.

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